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This privacy notice (hereinafter the “Notice” has been drafted by and applies to MULTIGLOSSA and its affiliated companies.
MULTIGLOSSA is a company engaged in provision, inter-alia, of services including translations, interpretations, consulting, trainings, etc.
At MULTIGLOSSA, we value and respect your privacy and prove it so through this Notice which affirms our compliance with General Data Protection Regulation (EU) 2016/679 (hereinafter referred to as the “GDPR”).
This notice is addressed to:
This privacy notice is addressed to any natural person who may be one or more of the following:
Officers or employees of legal entities to whom we provide services;
Current and potential customers of our Company;
Persons who have had a business relationship with us in the past;
Authorized representatives legal entities or natural persons;
Intermediaries, brokers, agents, etc.
Collection of Personal Data
Personal data means any information relating to an identified or identifiable natural or legal person. Examples of such personal data are your full name, date of birth, address and identification number and the form of such data may be hard copy, electronic, or another form.
What is processing of personal data?
By processing of personal data we refer to any operation which is performed upon by us, for example collection, recording, organization, storage, disclosure, transmission, erasure or destruction of data referring to an individual or an entity.
Purpose of this Notice
The purpose of this Privacy Notice is:
To provide information in regards to the nature of the personal data which we may collect and process from you and the purposes of such processing;
To inform you about your rights with respect to the data concerning yourself that you communicate to us under the E.U. General Data Protection Regulation and Cypriot data protection law;
To inform you with respect to the instances whereby we may transmit your personal data.
Your personal data
Upon making an order either by phone, or through our website or by email you will be required to provide us with certain information in the context of providing our services to you and/or in order for us to be able to communicate with you about our offers on our services and news about our Company. No customer is obliged to provide us with any information; however, with no information we will not be able to provide you with an offer, services or communication.
Multiglossa requires data to process with provision of services, such as translations. The categories of data it may collect and process, according to the particulars of each customer include:
Contact details (names, postal addresses, email addresses, telephone number(s)).
Any sort of identification documents,
Bank Account Statements, Utility Bills, Criminal Records, Tax Statements, etc.
Any sort of personal documents,
Any sort of medical documents,
Any sort of academic documents,
Any sort of technical documents,
Any corporate documents, such as corporate certificates, M&As, etc.
Any sort of financial documents, such as Financial Statements, etc.
Video, audio, photos.
Any other information you may provide to the Company for the purposes of acquiring our services.
Personal data may be collected either from the client directly, or from their representatives, employees or agents. We may also collect and process personal data from publicly available sources, such as governmental agencies, the internet, or the press.
Why we collect your data
As follows from the above, in order to accommodate you with any of our services, you must provide us with such personal data, which may be deemed necessary to enable us so for the performance of the purpose of our engagement by you, i.e. to provide translations, trainings, consulting or other relevant or ancillary services as per our engagement.
Who may be recipients of your data/ transfers of data inside the European Union
We may transmit your personal data in the context of us providing the agreed services to you or in accordance with statutory obligations imposed on ourselves to providers, vendors or government authorities such as translators or consultants located in Cyprus and European Union.
Embassies and Consulates
Ministries of Foreign and Internal Affairs
Ministry of Justice and Public Order
Notaries and Certifying officers
Who may be recipients of your data/ transfers of data outside the European Union
We may transmit your personal data in the context of us providing the agreed services to you or in accordance with statutory obligations imposed on ourselves and/or the third-party recipients.
We may transmit your data to certain service providers, vendors or governmental authorities such as translators or consultants located in third countries.
In the context of the above, we may transfer your personal data to countries outside the European Union for the purposes of acquiring our services or if you have given us your consent to do so..
Retention of Personal Data
Your personal data shall be kept for as long as we maintain a business relationship with you and we provide you with our services.
Once our business relationship stops and we cease to provide you with any services, then the data shall be kept for a period of 2 years from such cessation.
Under applicable legal frameworks you are entitled to the following rights:
-The right to request access to and rectification or erasure of the personal data we hold about you;
-The right to obtain restriction of processing or to object to the processing of the personal data we hold about you; and
-The right to receive a copy of the personal data we hold about you.
-The right to lodge a complaint about the processing of your personal data to your local data protection authority.
Where we are legally required by law to process such data then such legal obligation imposed upon our Company shall override your rights, and the Company hereby reserves all its rights under applicable law.
Inquiries and Concerns:
Any inquiries or concerns regarding our Notice relating to the processing of your personal data should be addressed to firstname.lastname@example.org, or +3572202940, or +35722029641.